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Job Profile: The candidate is expected to follow a selected number of clearly defined procedures under general guidance. Handles inquiries of moderate scope and complexity within customer service areas, such as: • Account Management • Customer Issue Resolution • Customer Inquiry Support • Custome...
Role: The role of Head of Guest Experience is to ensure the highest level of service is delivered to both visitors and colleagues in the Head Office. The incumbent will consistently deliver service excellence, managing the Guest Services team to provide a seamless visitor experience and working w...