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|Posted Date||about 1 year ago|
|Location||United Arab Emirates|
|Discipline||Media & Entertainment|
Technical Ads Support Specialist - Arabic & English speaking
This is a Contract role through ManpowerME - 12 months renewable contract
Purpose of Role:
Our Client is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. They have global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo.
As a Technical Ads Support Specialist, you will be responsible for ensuring that advertising campaigns are successfully run without running into any technical issues. You will proactively identify recurring product issues and work with product teams to fix bugs/improve product.
Language : Dubai based roles Arabic and English speaking
4+ years of Technical Customer support or Operations , in region where role is based
BA or BS or equivalent practical experience
Preferred experience in a Contact Centre/Service program for any Advertising Tech company
Prior Customer Support exp as in-house team is highly desirable
Fluent with social media products usage and basic understanding of Advertising industry