Senior HRMS and MIS Officer

Posted Date 12 months ago
Location United Arab Emirates
Discipline Information Technology
Job Reference 30273
Salary 0.0

Our client is now recruiting for a Senior HRMS and MIS Officer
Job Purpose Summary:

  • Responsible for the operational effectiveness of the automated HR systems, and the on-going support of Oracle HRMS/IPMD and other HR technology systems and applications.
  • Key contributor to planning and testing system upgrades and changes and the creation of standard and/or specialised MIS HR reports
  • Supports payroll, compensation and benefits, recruitment, salary administration, and the provision of statistical data and reports
  • Maintain and monitor HC Budget, Business Plans, HC Projects update and follow-up and manage IPMD/system parameters.

Essential Duties & Responsibilities by Dimensions:

A. Shareholder & Financial:

  • Key contributor to the development and implementation of HRMS system and the analysis of business requirements.
  • Plays key role in HRMS system improvements/ enhancements/ upgrades in coordination with IT & HC.
  • Provides inputs in setting the budgets for HRMS and other electronic HR systems including system and software investment costs, licensing and system maintenance fees, upgrades/enhancements, system training.
  • Prepares and provides relevant MIS reports covering Key Performance Indicators (KPIs) for performance monitoring of HR Dept.
  • Maintains Monthly, Quarterly, and Annual Business Plan updates for HC projects.
  • Assists in monitoring the HR budget in line with company’s  budgetary control practices. Prepares regular HR Budget utilization MIS reports.

B. Customer (Internal & External):

  • Maintains and updates the database on Organization structure and positions, using the company’s  hierarchy and on a need basis corrects reporting lines and levels.
  • Ensures staff and management requests with regards to HRMS system issues are attended to and are timely and accurately processed.
  • Provide timely and accurate information to the external and internal auditors and the compliance function, as and when required.
  • Actively participate in the development and implementation of other electronic HR processes such as OLM, i-Recruitment etc.
  • Assists in the uploading of Divisional Business Plans on IPMD and updates progress on monthly basis.
  • Provides accurate and timely HR MIS reports requested by business.
  • At the instruction of the Head of HRMs & MIS works with IT dept to coordinate and monitor system development requests.

C. Internal (Processes, Products, Regulatory):

  • Maintains accuracy, consistency & security of information within the HR systems; reports process failure errors in order to ensure efficient and smooth human resources processes.
  • Compiles statistical information and prepares reports related to manpower, turnover, payroll, recruiting, position classification, compensation, training, promotions history, position history, exit.
  • Provides assistance with HRIS network maintenance by adding or deleting users and retaining system security.
  • Serves as a functional and reporting expert to the HR Dept in matters relating to the HRMS system and data integrity, solving systems-related problems and recommends necessary system changes.
  • Key contributor to the HR Dept automation projects by providing systems, administrative and research support.
  • Ensures data integrity and accurate MIS reporting
  • Provides inputs in the analysis and resolution of system problems, ensuring smooth implementation of updated versions, testing of changes, current documentation and assists in systems training for HR staff members.
  • Ensures security of the HRMS and MIS systems and data protection requirements are complied with and monitored.
  • Leads the technical analysis and issue resolution of HRIS system problem and data issues.
  • Contributes to the design, planning, documentation, and implementation of process optimization.
  • Reports violation of HR systems access to ensure data integrity and accuracy across various HR systems
  • Supports the company’s Intranet portal (posts, updates and maintains HR content).
  • Prepares progress reports against the HR Dashboard and HR KPIs.
  • Supervises the preparation of HR MIS reports for Group divisions and depts.
  • Assists in monitoring HR Projects and prepares project progress reports.
  • Updates the IPMD system and ensures system functionality, stability, hierarchy and reporting accuracy.
  • Assists the Head of HRMS to upload the IPMD PLB Matrices on an annual basis
  • Prepares and distributes IPMD progress reports (Mid and End Yr)
  • Maintains a log of HR staff access rights to the HR information system.
  • Supports HR generalists and specialists with MIS and business planning data
  • Assist in the mapping, standardization and automation of HR processes.
  • Assists in the maintenance and operational efficiency of interfaces both intra- and inter-HR systems

D. Learning & Knowledge:

  • Good knowledge of MS Office tools including word processing, and spreadsheet software, together with knowledge of database fundamentals and strong knowledge and demonstrated use of HR systems
  • Possess good knowledge on HRMS administration and related risks together with a good knowledge of operations and related controls.
  • Identifies and acts to enhance professional development
  • Good knowledge of principles/practices of computer science and HRMS & MIS systems
  • Knowledge of Reportnet, Access and/or other reporting tools
  • Understands operational characteristics of installation, troubleshooting and maintenance of information systems
  • Understands principles and practices of HRMS software troubleshooting
  • Provides functional input to the technical team for data conversions, system extract and other custom designing processes.
  • Demonstrates good research skills to stays up-to-date with new developments in HR technology.

E. Other:

Ensure high standards of confidentiality to safeguard sensitive information:

  • Employee related information and data
  • HR Policy related information
  • Payroll, compensation and benefits information
  • Commercial information.

Education/Experience Requirements:

  • University business graduate (specialization in Human Resources or IT is preferred).
  • Experience with Oracle; SAP; People Soft
  • Minimum 6 years of relevant work experience preferably with a local/Gulf bank entailing responsibilities regarding HRMs and MIS systems.

Required Special Skills:

  • Full competency with HRMS applications and extensive knowledge of HR software.
  • Ability to contribute to the work of cross-department teams engaged in HR system projects.
  • Ability to set priorities, and deliver multiple data/ reports simultaneously while working under pressure to meet deadlines.
  • Ability to research information and analyze data to arrive at valid conclusions, recommendations, and plans of action.
  • Ability to read, analyze, and interpret complex HR and technology related documents.
  • Superior written and verbal communication skills
  • Ability to exercise considerable judgment and discretion
  • Advanced Microsoft applications: Excel; Access; Project; Vision; Outlook
  • Strong oral and written communication skills in English and Arabic (preferred).
  • Strong analytical skills

Operating Environment/ Location:

  • The referenced position will be based in Qatar and will involve liaison with the support functions at HO and International locations.

Framework and Boundaries:

  • HR Operational plan.
  • Budgetary targets.
  • Applicable policies and procedures.
  • Relevant regulatory pronouncements.
  • Delegated and re-delegated authorities as per the delegation of authority structure.
  • Instructions of the Head of HRMS & MIS and HR Dept Heads


Communications and Working Relationships:

- Liaise with:

  • HR Divisional/Dept Heads
  • HR Business Partners
  • Group IT for HRMS related issues
  • GCC for HR Web Portal issues