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Programme Manager: Key responsibilities This role will be responsible for working collaboratively with local business heads, as well as a variety of global business and delivery partners to take initiatives from initiation through to final implementation. Candidate’s role will be to lead the change initiation, design and delivery and are accountable for successful delivery of both Technology and Business Change Programmes and ensuring benefits realisation.
Drive / lead programme delivery proactively, balancing scope, schedule, interdependencies, budget and risks.
Managing / supporting relationships with internal and external stakeholders
Drive / support the use of Agile methodologies within Technology teams (e.g. Scrum, Kanban, Lean) in line with corresponding transformation frameworks at the bank
Supporting of senior Project / Programme mangers across all stages of the initiative lifecycle to deliver larger / more complex / high priority Programmes & Projects
Lead / support the establishment of effective programme controls and procedures
Drive / support the adoption of HSBC standards and work in alignment with Change framework at all times.
Manage / support the development and promotion of the technology portfolio and project management practices
Effective & comprehensive project reporting at local forums and manage Program Artifacts.
Set high expectations concerning quality and put in place / work within quality assurance processes
Report progress, issues, dependencies and risks to steering committees / initiative leadership and make recommendations to influence decision making in order to maintain progress towards delivery and benefits realisation
Requirements
5- 8 years of experience working in change environments across strategy, design (consulting), innovation and delivery.
Retail and Wealth Industry experience in large complex organizations, implementing major organisational change and business transformation projects for banking industry.
Experienced in leading & executing end to end project lifecycle from initiation till closure at pace and with clear examples that project outcomes were achieved. Proficiency in knowledge of consulting and Change Frameworks, Agile methodologies, Waterfall methodologies and best practices.
Strong understanding of banking and how change drives benefits for the bank, its customers and other stakeholders.
Extensive project management & business analysis skills and experience of managing large and complex projects.
Strong people manager and broad experience in managing large teams of different work streams.
All-rounder expert in Implementation, change management and benefits realization.