Operations Support Manager

Posted Date 2 months ago
Location United Arab Emirates
Job Reference 32524
Salary 0.0
Manager, Operation Support

OVERALL JOB PURPOSE:

Oversee all aspects of mining operations, from strategic planning and budget management to safety enforcement and community relations. The role requires strong leadership, strategic thinking, and a commitment to safety and sustainability.

KEY ACCOUNTABILITIES:
 
  • Provide overarching strategic direction for the mine.
  • Develop and implement long-term and short-term operational goals aligned with the company's objectives.
  • Lead, manage and support the delivery of specific business plans and strategic projects to improve overall business performance.
  • Ensure compliance with local and international environmental and regulatory standards.
  • Monitor and manage operational financial performance, deliver effective cost management to enable business and financial performance, and support our growth.
  • Cultivate and maintain positive relationships with stakeholders, including local communities, government entities, and investors.
  • Lead, motivate and empower others to build employee engagement and maintain a high performing team, role model collaboration with cross-functional teams and resources.
Manage relationships and facilitate communication across our business to optimise operational performance, and fully utilise the expertise and capacity of resources within our structure.

COMMUNICATIONS & WORKING RELATIONSHIPS:
 
  • Internal Collaboration:
    • Engage with and foster effective communication among cross-functional teams, including mining, geology, engineering, and safety departments.
    • Collaborate closely with finance and accounting teams to align financial strategies with operational goals.
    • Work in tandem with technology and innovation teams to integrate cutting-edge solutions into mining processes.
  • Leadership Communication:
    • Clearly communicate the strategic vision, goals, and expectations to all levels of the organization.
    • Provide regular updates and reports to executive leadership on the progress and challenges of mining operations.
    • Conduct regular meetings and forums to encourage open communication and collaboration among team members.
  • Stakeholder Engagement:
    • Build and maintain strong relationships with external stakeholders, including local communities, regulatory bodies, and government agencies.
    • Represent the company in negotiations with suppliers, contractors, and other relevant partners.
    • Address concerns and inquiries from stakeholders, ensuring transparency and positive engagement.
  • Crisis Communication:
    • Develop and implement crisis communication strategies to address any unforeseen challenges or emergencies in mining operations.
    • Effectively communicate with internal and external stakeholders during critical incidents, ensuring accurate and timely information dissemination.
  • Reporting and Documentation:
    • Oversee the preparation and presentation of comprehensive reports on mining operations, financial performance, and safety metrics.
    • Ensure accurate and timely documentation of key activities, decisions, and milestones for internal record-keeping and regulatory compliance.
  • Training and Development:
    • Collaborate with the human resources department to design and implement training programs for staff development.
    • Foster a culture of continuous learning and improvement through effective communication of best practices and industry updates.
  • Global Networking:
    • Participate in industry conferences, forums, and networking events to stay informed about global mining trends, technologies, and best practices.
    • Build relationships with industry peers, staying connected with the broader mining community for insights and collaboration opportunities
Job relevant information (BOUNDARIES & DECISION-MAKING AUTHORITY):
  • Operational Boundaries:
    • Adhere to all local and international regulations governing mining operations, safety, and environmental practices.
    • Ensure compliance with company policies, standards, and ethical guidelines.
    • Respect and operate within allocated budgets for mining activities and associated projects.
  • Environmental and Safety Standards:
    • Make decisions that prioritize and uphold stringent environmental conservation and safety standards.
    • Implement and enforce policies to minimize the ecological impact of mining operations and ensure the well-being of employees.
  • Financial Authority:
    • Have decision-making authority regarding financial matters within the allocated budget.
    • Make financial decisions that align with the overall financial strategy of the mine and contribute to cost-effectiveness.
  • Crisis Management:
    • Exercise decision-making authority during crises or emergencies, implementing appropriate measures to safeguard personnel, assets, and the environment.
    • Collaborate with crisis management teams to make timely decisions that address critical incidents.
  • Strategic Planning:
    • Contribute to the development of the mine's strategic plans and goals.
    • Make decisions related to the strategic direction of mining operations, ensuring alignment with the company's overarching objectives.
  • Stakeholder Relations:
    • Make decisions regarding stakeholder engagement strategies and negotiations.
    • ???????Address and resolve issues raised by stakeholders in a manner that aligns with company values and regulatory requirements.
  • Personnel Management:
    • Have decision-making authority over the hiring, development, and management of key personnel within the mining operations.
    • Make decisions related to workforce planning, training programs, and performance management.
QUALIFICATIONS, EXPERIENCE & SKILLS:
  • Bachelor’s degree in mining engineering or a related field, master’s degree in management will be added advantage.
  • Minimum 5 years Proven experience in a similar managerial role and 15 years of work experience within the mining industry.
  • Mine statutory certification will be an added advantage.
  • In-depth knowledge of various mining methods and technologies.
  • Proficient in financial management and budgeting.
  • Excellent verbal and written communication skills.
  • Strong leadership and team management abilities.
  • Ability to align operational goals with broader organizational strategies.
  • Experience in identifying and mitigating operational risks.
  • Highly organized and proactive team player with the ability to multi-task
  • Track record of working collaboratively with cross-functional teams.
  • Strong analytical and problem-solving skills.
  • In-depth knowledge of safety, health, and environmental regulations in processing operations.
  • Analytical mindset with problem-solving abilities.