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Microsoft Enterprise Systems Engineer L3 - Managed Services
Location: Riyadh, KSA
Role Type: Permanent
Description
The proposed position will be for a member of a managed services technical team, which is responsible for Microsoft Enterprise systems, functions and services related issues (operations, 3rd & 2nd level support). The engineer will be working in a group of IT experts locally and within multiple projects to cover the required services functionalities and availability.
Role and Responsibilities:
Microsoft Enterprise Systems Engineer L3 - Managed Services
| Posted Date | 9 months ago |
| Location | Saudi Arabia |
| Discipline | Information Technology |
| Job Reference | 31266 |
| Salary | 0.0 |
Location: Riyadh, KSA
Role Type: Permanent
Description
The proposed position will be for a member of a managed services technical team, which is responsible for Microsoft Enterprise systems, functions and services related issues (operations, 3rd & 2nd level support). The engineer will be working in a group of IT experts locally and within multiple projects to cover the required services functionalities and availability.
Role and Responsibilities:
- Requires travelling based on work needs, when not on site, Engineers will be assisting in the development of project plans, designs and documentation for future sites
- Designing/Planning Server Farm / Data Center Architecture.
- Change Management: Prepare Implementation plan, rollback plan and test plan, risk and impact analysis, Peer review the change plan and documentation prepared by other colleagues in the team.
- Participate and contribute to advanced tasks such as, capacity planning, performance monitoring, provide recommendations for improvement and implement recommendations.
- Experience in Windows server operating systems in Datacenter level implementations (2016/2019).
- Understanding of Datacenter level virtualized solutions based on VMware is preferred
- Good Knowledge in Backup technologies
- Expert knowledge in Exchange Servers, SCCM.
- Expert level in Active directory, DNS services, DHCP services.
- Expert in Microsoft Enterprise solutions
- Expert in Hyper-v Technologies and HA solutions/Planning
- Resolve incidents and technical tasks within agreed SLAs and quality.
- Understanding of Networking fundamentals – IP Addressing & Network topologies.
- Ability to proactively identify and solve problems logically and autonomously (e.g. troubleshooting, root cause analysis, remediations).
- Notions of ITIL-based processes or certification (v3 Foundation level or up) will be an advantage.
- Ability to deal with stress of competing priorities and diverging interests within the same immediate time frame.
- Ability to work deal cross-cultural team and environment.
- Communicative, with good time management and prioritization skills.
- Bachelor degree in computer engineering or science
- +8 years of experience in the same field
- Professional certifications are required