Jobs

Objective

Provide support to the logistics, warehousing, and customer service functions to achieve highest customer satisfaction at utmost efficiency.

Main targets

• The logistics processes (documentation, customs procedures, Trade portals, regional requirements) in the subsidiary are ensured in the scope of technical and business administration aspects and continuously optimised.

• The logistics infrastructure ensures that the company’s organisation is run efficiently towards the customers.

• The global logistics standards of the company are realized in the subsidiary adequately and properly.

• International export regulations are implemented and always up to date.

Key tasks

a)

General

• Knowledge and proficiency in handling customs documentation and portals like e-mirsal2, Dubai trade, Chamber of commerce, embassy documentation
• Knowledge about Customs SG, CDR account reconciliation
• Prepare and provide documentation related to shipping like certificate of origin, AWB, CO, SASO, National Media council, TRA etc
• Book cargo with freight forwarders, follow up for pick up, proof of delivery etc
• Handling all necessary import and export duties with customs and forwarding agencies.
• Negotiate freight rates with service providers and ensure optimized routes for delivery.
• Provide support to warehouse documentation and procurement as required
• Play an active role within the department; provide support during physical inventory count.
• Liaise with sales, customer service and finance team for freight charges, documentation, quotes etc
• Basic awareness on VAT process
• Analyse and improve current process within logistics with regards to improving customer experience

b)

Towards other departments

• Apart from the system’s integrity, the inter-company communication to other areas is permanently guaranteed
• The customer’s demand is handled with adequate attention.
• Identification of areas that could be improved by more effective EDP applications and logistics methods

Requirements/Criteria

a)

Professional requirements

• Holder of diploma/university degree
• At least seven years of appropriated experience in logistics management, with thorough knowledge of the Dubai Custom regulations for import into free zone and export to GCC / non-GCC countries and to Free Zone areas in the UAE. (Usage of Mirsal 2 and various documentations required for custom clearance, handling of PR materials, samples, etc...)
• Knowledge of the MS Office product range as well as an integrated standard software solution as for example BaaN, SAP, Oracle applications or similar