IMS Coordinator

Posted Date 10 months ago
Location Dubai
Discipline Digital Marketing
Job Reference 30333
Salary 0.0

Our client is now recruiting for an IMS Coordinator

 Position coordinates the daily operations of information services which includes client training and guidance on Records Management Guidelines compliance. Position is responsible for the Information Management Services (IMS) function and all Company requirements associated with this.  Serves as the site’s primary contact for records management quality assurance. Interfaces with clients to assess business requirements, expectations and responds to client requests. Coordinates IMS related projects and applies continuous improvement via best practices implementation.

Major Responsibilities (indicative only, other tasks may be required)

  • Stewards active and inactive records at onsite and offsite storage locations.
  • Complies with the Corporation’s Records Management Guidelines.
  • Implements records management program, including a records retention schedule, the protection of vital records, destruction process and disaster recovery.
  • Maintains electronic index and inventory of records stewarded.
  • Performs client training (MPI, RMG compliance, local records handling processes, etc.).
  • Stewards local contracts and resolves service issues.
    • (In EMISL this is as a managing agent)
  • Prepares activity reports.
  • Implements IMS projects including record reduction efforts and file move coordination projects.
  • Monitors and controls expenses within budget.
  • Creating, maintaining, and reviewing record storage procedures (both physical and electronic) for different business units located at a site.
  • Identifying commonalities in business units' retention needs and create efficiencies when possible.
  • Fully complies with all IMS related OIMS and CIMs requirements and is an SME in these aspects.
  • Ensures IMS Handbook is up to date and that a BCP is in place.

Key Performance Indicators

  • Documented procedures through IMS Handbook
  • Verification of electronic inventory to physical inventory
  • Quarterly Data Collection Forms to EM IMS Contact Regionally / Globally
  • Timely destruction of retention-expired records

Required Qualifications/Competencies

  • Bachelors degree preferred with preference for course work in records management, business, and computer science or equivalent work experience.
  • Training and presentation skills.
  • Leadership and interpersonal skills.
  • Project management.
  • Knowledge of Information management requirements.
  • Accuracy and attention to detail.
  • Negotiations and issue resolution.

This position also undertakes admin and SSHE related tasks in addition to the IMS Coordinator role.