Director - Digital Strategy BD - Financial Services - 6mths contract

Posted Date 5 days ago
Location Dubai
Discipline Business Consultancy
Job Reference 33549
Salary 0.0

Contract : 6 mths

Job Title: Digital Business Development Director

 

About the Role

We are seeking an experienced and forward-thinking Digital Business Development Director to lead strategic consulting engagements aimed at transforming digital customer experiences and driving growth for leading financial institutions. The ideal candidate will come from a top-tier consulting firm or Big 4 background and possess a strong track record in delivering digital transformation, portfolio optimization, and strategic innovation across the banking and payments sector.

Key Responsibilities

  • Lead and manage consulting engagements focused on digital banking transformation for clients, customer journey optimization, and portfolio growth for top issuer clients.
  • Design and implement strategies to enhance digital acquisition funnels for debit and credit card products.
  • Develop seamless digital onboarding journeys and end-to-end customer engagement processes.
  • Create data-driven Early Month on Book (EMOB) strategies to minimize attrition and maximize long-term customer value.
  • Innovate banking subscription models and retention strategies tailored to evolving customer behavior.
  • Conduct in-depth assessments of cardholder behavior, segmentation, and dormancy trends, and translate insights into actionable marketing and engagement strategies.
  • Benchmark client portfolios and identify competitive opportunities through data analytics and industry best practices.
  • Present findings and strategic recommendations to C-level executives with clarity, impact, and influence.
  • Act as a trusted strategic advisor, building long-term relationships with key client stakeholders.
  • Support business development efforts, including proposal development, solution design, and new client acquisition.

 

Preferred Candidate Profile

  • 10+ years of experience in management consulting, with a strong preference for candidates from Big 4 firms or leading strategy consulting firms.
  • Deep understanding of digital banking, customer lifecycle management, and card product strategy.
  • Demonstrated success in delivering data-driven initiatives and digital transformation projects in the financial services sector.
  • Strong analytical skills, with experience in customer segmentation, portfolio diagnostics, and performance benchmarking.
  • Exceptional client management, communication, and stakeholder engagement skills.
  • Fluent in English;
  • Bachelor’s or Master’s degree in Business, Finance, Economics, or a related field.

 

Why Join Us

  • Collaborate with global financial institutions and payment leaders on high-impact digital initiatives.
  • Work in a high-performance, consultancy-driven environment with a strong focus on innovation and client success.
  • Be part of a collaborative, international team with opportunities for growth and leadership.
  • Shape the future of digital banking and customer experience in a rapidly evolving industry.