Systems Engineer L2 - Managed Services

Posted Date about 1 year ago
Location Saudi Arabia
Discipline Information Technology
Job Reference 31272
Salary 0.0
Systems Engineer L2 - Managed Services
Location: Riyadh, KSA
Role Type: Permanent

The proposed position will be for a member of a managed services technical team, which is responsible for infrastructure, systems, functions and services related issues (operations, 2nd level support). The engineer will be working in a group of IT experts locally and within multiple projects to cover the required services functionalities and availability.

Role and Responsibilities
  • Requires travelling based on work needs, when not on site, Engineers will be assisting in the development of project plans, designs and documentation for future sites.
  • Daily operations and administration of the IT infrastructure
  • Service and change requests fulfilment such as patch management and provisioning of infrastructure resources
  • Security Administration
  • Performance monitoring and management which includes proactive capacity planning and utilization monitoring to maintain the quality of service
  • End-point security, software distribution support
  • Azure and Office 365 provisioning
  • Cloud services management and provisioning such as AD Azure, Office365 services, email exchange, and email security e.g. forti-mail, Google cloud.
  • Patch management and firmware upgrade for the network, server, storage, security and end-point devices.
  • Data Centers management
  • Other infrastructure services management and provisioning such as email notification gateway i.e. SMTP, and enterprise storage.
  • Administer system up to Windows Server OS, DNS, AD
  • Network Attached Storage (NAS) and Storage Area Network (SAN) Administration
  • Storage space provision and administration
  • Backup and recovery administration like (Commvault, networker)
  • Endpoint security policy support
  • Servers and Services performance fine tuning and fault management
  • Inventory and Asset Management for Server and Storage equipment.
  • Software distribution support services leveraging SCCM
Job Requirements
  • Bachelor degree in computer engineering or science
  • +4 years of experience in the same field
  • Professional certifications are required