Supply Chain Specialist

Posted Date 29 days ago
Location United Arab Emirates
Job Reference 30572
Salary 0.0

SUPPLY CHAIN SPECIALIST – 12 months renewable contract through Manpower

Role summary:

The key objective of the role of the SNO (Supply Chain) Coordinator is to perform the link between the supply sites and the customer both internal and external, assuring the order management and customer service.

The role holder is expected to solve a range of straightforward problems through knowledge and technical experience in own discipline with a moderate level of guidance; Has the ability to analyse factual information and possible solutions and make independent judgments, decisions and recommendations; Understands how the team integrates with other teams in order to achieve overall objectives of the area and builds knowledge of the organization, processes, customers and key business drivers.
Key responsibilities: Expectations of these areas include, but are not limited to -


Order Management

• Fully understand the business and processes of the customers such local laws, special customer/market requirements & documentation; and suppliers such as lead time, key information required

  • Closely coordinate the single order process steps from receipt of Purchase Order from the customer through to the suppliers and/or customer service and ensure a smooth flow through to delivery
  • set priorities in cooperation with suppliers and commercial when product bottlenecks occur
  • Verify orders and contact internal functions in the case of discrepancies
  • Follows Special import (e.g., of goods not registered), make sure all licenses are available.
  • inform all relevant functions & make necessary documentation available, coordinate actions if necessary

Internal and external customer service

  • Point of Contact for internal & external customers and suppliers
  • Monitor and review supplier on time delivery and tackle any challenges or late deliveries in order to increase delivery performance
  • Interface to Commercial, Supply Chain, Marketing, Finance, Regulatory Affairs
  • Ensure compliance with contractual conditions 
  • Ensure constantly high level of service for customers.
  • Manage effective relationships with members of the supply chain and vendors by utilizing key negotiation skills effectively
  • Ensure timely availability of all necessary shipping documents


Execute the local invoice process in SAP

    • Follows effective SOPs and ensures accuracy in work
    • Contributes to updating and revision process of SOPs when work processes change
    • Drives, monitors and seeks to improve the SNO Key Performance Indicators as set out in the SNO global framework
    • Ensure that all responsibilities and actions are carried out within the framework of safety, quality and compliance.